Comments on: Adobe CS4 Still Does Not Work On Case-Sensitive File Systems

By: bob

bob — Tue, 08 Jun 2010 20:43:18 +0000

Absolutely absurd. How can this possibly be the case? Completely unforgivable. I need a case sensitive volume to do most things, why does it even matter for crissakes.

By: kris

kris — Wed, 05 May 2010 12:27:08 +0000

no excuse whatsoever. their development team is and has been out of touch for a long time. too bad a good version of corel draw still is not available for a mac…

By: jmenbo

jmenbo — Fri, 23 Oct 2009 18:12:54 +0000

I know this might not be best solution for everyone but for many of us who are already running Fusion (http://www.vmware.com/products/fusion/) on our Macs, using the Windows version of the CS products will solve this problem. The Unity feature in Fusion makes it an easy integration with the OS X desktop. It is still terribly frustrating that Adobe has not fixed this problem.

By: rjw

rjw — Tue, 20 Oct 2009 10:44:28 +0000

Just got CS4 Design Premium for Mac (was previously using Windows) and reformatted my new Macbook Pro with case-sensitive file system (Mac is UNIX after all) and when I went to install it, I got this f'ing error.

Lastest Adobe on the Latest Mac and still an issue. What a joke.

By: bwayne

bwayne — Wed, 18 Mar 2009 19:59:50 +0000

I was very excited to acquire Adobe CS4 Web Premium to begin learning web some development. And then I hit the error message displayed above in the body of the blog. I’ve attempted to perform time-machine kung-fu to backup my data and then restore it to a non-case-sensitive filesystem, but TM errors and automatically aborts. I’ve tried a couple of times.

So I started a place to gripe about this over at Get Satisfaction. Come gripe with me.

http://getsatisfaction.com/adobe/topics/make_cs4_case_sensitive_installable

By: Filipe 'shello' Rodrigues

Filipe 'shello' Rodrigues — Fri, 09 Jan 2009 01:45:19 +0000

This is absolutely ridiculous. Its true that HFSX isn't the default filesystem option to format a drive on a Mac OS X install, but it is supported by Apple. I can't believe that fixing this limitation is that hard, expensive, or time-consuming for Adobe.

As far as I know, this is the first time Adobe says clearly on the System Requirements that you "cannot install on a volume that uses a case-sensitive file system". But, the "[...]or on flash-based storage devices" part made me laugh. Apple is shipping the new MacBook(/Pro) with a SSD (flash based!) option and Adobe is just not caring about it.

C'mon Adobe. A lot of creative users are using Mac OS X (and it's user base is growing really FAST) and they doesn't even got support for 64-bit on Mac.

They should be really ashamed.

By: James

James — Wed, 07 Jan 2009 13:56:06 +0000

I no longer care about Adobe. I go out of my way to avoid Adobe products. I’m still waiting on my refund for Photoshop… though I’m not holding my breath.

By: Rob Olson

Rob Olson — Fri, 26 Dec 2008 05:29:57 +0000

@Dave- I will not be hacking CS4 to work with my Mac. Last time I was able to do it because I had a non case-sensitive OS X install on another computer that I was able to use to install Photoshop CS3 on and then bring it over to my laptop and fix the file names. Right now I only have the 1 Mac so I can’t do that. I am going to continue using Photoshop CS3 and ignore CS4. At least until Adobe does something about it.

By: Dave

Dave — Fri, 26 Dec 2008 05:21:09 +0000

Horrible! I hacked up CS3 to work on my case-sensitive system also, and it sucks that they just don't care about this sloppiness at all. Fixing this is almost zero work for them, and can even be done in a simple patch, for all that matter. It is for this reason that I have to use my last-gen iMac G5 for Illustrator, as I just can't get it to work on my Macbook Pro.

Is there any chance that you're going to try to hack this one up to work on your Mac, too?

Charging $2500 for a software package is already pushing it, but charging this much for a software package that is built so sloppy (and with them seemingly not even caring all that much about their customers) makes you wonder how they can get away with this. Well, I know, there's simply no good alternative. Yet.

Blegh.

By: Arya Asemanfar

Arya Asemanfar — Tue, 09 Dec 2008 15:21:49 +0000

Amen! I wonder if they have an excuse.